Reviews - The Railway Sleeper Lodge

Superb for the price cudnt ask for more immaculate too well recommended - Rating 5/5

10 out of ten mini fridge microwave iron proper place to stay no hassle

Reviewer:Joe N | Mon 23rd Mar 2020 | 1 week ago


Basic but comfortable- Rating 3/5

This was not the property or room that we viewed online...we were given Bergholt Road lodge which as I said isn't the same photos we saw online.Room was very small for 2 adults with nowhere to sit except the bed. All needs were met as it contained everything that is needed. Kettle, microwave, small fridge,complimentary water and fruit juice, tea coffee sugar milk etc which was replenished at our request, small iron and board and hairdryer. Room was too hot which is set by the owner and cant be changed manuallyyou can just turn the radiator down had to keep window open. Also none of our towels were changed whilst we were there. Bed very comfortable. A pleasant stay with a good location for us.

Response

thank you for your feedback and we are sorry to learn we fell short of your expectations. You booked via booking.com and we have no control over how they display our property but I have just checked and we have a total of 45 photos on there which are all up to date and show the complete range of rooms we have. The room you stayed in is our smallest and cheapest and we do describe it on our site as ideally only being suited to one person even though there is a double bed in it. I was somewhat surprised about your comments about the heating because as per the signage in the room, the overall temperature is controlled automatically, in each room you can turn the heating up and down or off. In relation to towels, our FAQs do state that we change these on every third day but did ask whether you needed anything and should you have wanted them changed, had you have asked us we would have done this. WE are pleased at the many positive aspects of your feedback and it appears that some of the other areas could have been improved upon with better communication and we shall look to address this but thank you for your custom

Reviewer:Karen R | Mon 16th Mar 2020 | 2 weeks ago


Wonderful for a quick stay, with many potential - Rating 4/5

For me and for my family this wasnt a holiday. I was moving homes and needed a place to stay. The price was very friendly and the staff that i reached trough the phone number was also friendly.So this place if fully automated, makes it easy and quick to check in and check out. What i could suggest is, to check the extra blankets provided, some where a bit dirty sadly, the heating could be a bit higher around 5 or 7pm it was noticably cold.But thats about it really, nice clean and well equiped. The quad room were awesome!

Reviewer:Bozart R | Sat 14th Mar 2020 | 2 weeks ago


Perfect for an overnight stay - Rating 4/5

We originally booked as we had intentions to go out and return in the early hours and the 24 hours access was appealing for this. The ease of access and the communication from the provider was good. Offsite parking was a bonus. We were welcomed to warm cosy room with dimmable lighting to set the mood for a couple. The shower facilities were good and the bed was clean and comfortable. Checkout is 11am but we booked an extra day with the intention to stay in. Overall a good stay and would return again in the future

Reviewer:Stuart B | Tue 3rd Mar 2020 | 4 weeks ago


Always brilliant. - Rating 5/5

Have stayed many times, very comfortable "like a tiny home from home".Big thank you to staff &owner.

Reviewer:Rill T | Wed 26th Feb 2020 | 1 month ago


good nice and tidy - Rating 5/5

it was a nice experience but te stairs was too steep for me as a retired fellow may be next time room one or two down the stairs may be better for me because each time i claim the stairs i have to be extra careful not to mix my step or fall, apart from that , it was lovely on the main road closer to petrol station shop and many thanks for the compliment drinks

Reviewer:Ade B | Mon 24th Feb 2020 | 1 month ago


Lighting in the Room 2 - Rating 5/5

Actually, my stay in Railway Sleeper Slodge was amazing, I enjoyed it. However, the lighting in the room was not functional, I had to use my phone light in the room.The light in the room needs to be repaired.

Response

Abdullah thank you for custom and we are pleased overall your stay was enjoyable. We are not sure what you meant by the lights in the room as we have tested them and they are working normally. We have dimmable lights which you operate by pushingthe round switch button down and rotating depending on how bright you want the lighting. If you were experiencing problems suing this then had you have called us we could have helped. Do feel free to come back to us though if we have not understood what the problem was you experienced.

Reviewer:Abdullahi Mohammed J | Thu 30th Jan 2020 | 2 months ago


Fantastic . Great value. Simple. Comfortable.- Rating 5/5

Stayed for one night with my two adult sons so they could visit Essex uni (3.5 miles away). Easy to find parked on road overnight. Rooms comfortable with all we could need including complimentary drinks. We had tewo rooms within a room a double and twin sharing an ensuite. Perfect for us. Definitely recommend and stay again

Response

Lisa thank you so much for your positive feedback and we look forward to you staying with us some time again in the future

Reviewer:Lisa S | Fri 24th Jan 2020 | 2 months ago


Absolutely wonderful - Rating 5/5

Very comfortable bed nice and warm in the room when I walked in as it was a very cold day love the checking in system nice and central for town.

Reviewer:Idris P | Thu 23rd Jan 2020 | 2 months ago


Very pleasant - Rating 5/5

Fantastic value for money. Very clean. Had everything needed. Had a sense that they care.

Reviewer:Henry R | Mon 6th Jan 2020 | 2 months ago


Very noisy! - Rating 1/5

Wasn't happy to discover that I'd been given the wrong location, when booking on the site. Was even less happy, when discovering that there was no reception, or on site staff. The place was incredibly noisy. Kids above me yelling &jumping around untill after midnight. Then loud drunken couples carrying on &arguing outside my room. Froze the first night, before discovering in the morning that there were small shutter windows, open above the main windows, that were consealed by the blinds. Also, the price went up during booking (failed to include taxes in bait price). Had I known that there were no management, or staff, on site, I would not of booked it. All round unpleasant experience! ??

Response

we are very sorry to read your review of your stay with us and are disappointed you did not contact us to tell us your concerns. you booked via booking.com and it is very clearly stated we do not have a staff reception and we operate self check in. This was also stated in the confirmation we emailed you. I as a manger was on site throughout your stay and this is on the notice in the porch area. I am unsure what you mean about the price went up during your stay as you booked via booking,com and would need to take that up with them. As we make very clear, we are cheaper than local alternatives but area budget operation and encourage guests to read in advance what we offer so that they dont just select us on price. We nevertheless thank you for your custom on this occasion

Reviewer:Spencer B | Mon 6th Jan 2020 | 2 months ago


Value for money! - Rating 4/5

This budget room came with a few surprises - disable plates and utensils - which made mealtimes a little easier. A pleasant stay:quiet,close to amenities and hassle-free. Friendly and accommodating staff allowing an earlier check-in despite short notice. Thank you.????

Reviewer:Dot K | Sun 22nd Dec 2019 | 3 months ago


Clean .nice staff. Good fixtures.Beds too narrow and hard.like sleeping on floor. Need softer pillow. Bathroom extractor on constantly towel rail not heating .extremely noisy from traffic. - Rating 4/5

Staff good .all clean. Nice fixturesbed too narrow and hard.like sleeping on floor. Pillow hard noisy from traffic. Extractor not turning off in bathroom. Towel rail not heating

Reviewer:Alan L | Mon 16th Dec 2019 | 3 months ago


Good value- Rating 5/5

Simple, clean and good value.Communication and check in straight forward.Will stay again.

Reviewer:Sonja M | Sun 15th Dec 2019 | 3 months ago


Railway sleeper- Rating 5/5

The room was spotless and good location

Reviewer:Thomas D | Mon 18th Nov 2019 | 4 months ago


RAILWAY SLEEPER LODGE- Rating 5/5

The Railway Sleeper Lodge is always very clean and the rooms are comfortable. Stay here fairly often and have never had and complaints. A great place to stay.

Reviewer:Angela S | Wed 30th Oct 2019 | 5 months ago


Good value - Rating 3/5

Good value for the price you pay for a room. Everything you need is there.

Reviewer:j | Tue 29th Oct 2019 | 5 months ago


Barry- Rating 5/5

Have stayed here a few times, rooms are always clean and comfortable, very good value for money

Reviewer:Barry B | Mon 28th Oct 2019 | 5 months ago


Excellent Value - Rating 5/5

Great price for two great rooms.Very clean and lots of little extras like bottled water, juice and a fridge.Great communication from the host.5 Stars

Response

we are delighted that you enjoyed your stay with us and hope to see you again in the future some time

Reviewer:Sean F | Sun 20th Oct 2019 | 5 months ago


Noisy- Rating 2/5

People above very noisy, they must of walked 10 miles or more through the night.up and down stairs non stop.

Response

We are sorry to hear that you were disturbed by guests above you. Unfortunately though there is very little we can do if a guest is walking around their room at night time as you have stated. Had you have alerted us to this then we most certainly would have brought this to the attention of the guests. We thank you for your custom and sorry our budget style accommodation did not suit you.

Reviewer:MERVYN H | Mon 7th Oct 2019 | 5 months ago


Good value for money- Rating 4/5

Perfectly adequate amd good value for money. Would stay again

Reviewer:Lorraine K | Sun 6th Oct 2019 | 5 months ago


Comfortable place to stay- Rating 4/5

Im a nursing students and i have been doing my placement on Colchester general hospital.Each time im on placement, i lodge at Railway slipper lodge.The rooms are cleaned every day.I feel athome each time im there.

Reviewer:Peace A | Sat 5th Oct 2019 | 5 months ago


a very good stay - Rating 5/5

it was the second time we stayed on The Railway Sleeper and we had a great time. the rooms are small but equipped with every comfort. It's ideal for short or longer stay. and I'm sure I'll back again

Response

thank you for staying with us again and for your positive comments and we look forward to seeing you again in the future

Reviewer:stefania g | Wed 2nd Oct 2019 | 6 months ago


Nice - Rating 4/5

There's a lot of privacy since you rarely meet stuff. The room was very good, clean, and had probably more than what you need.

Reviewer:Leonidas P | Thu 26th Sep 2019 | 6 months ago


Excellent rooms and good value - Rating 4/5

My son and I stayed for 2 nights, so ideally we needed 2 rooms but this was prohibitively expensive in the majority of Colchester hotels.The property was easy to find, and easy to access. Comfortable rooms, the fridge and microwave were a huge benefit as we could eat for way less and much more healthily than we normally would using fast food outlets.There is a huge Asda just at the bottom of the road.Only negative was that parking was not very easy to access as we were using a van, but on street parking was fine

Reviewer:Adrian W | Mon 9th Sep 2019 | 6 months ago


Great value - Rating 4/5

Can’t believe such a small room could fit so many amenities in. Yes it’s small, but it’s all the size you need and is perfectly comfortable. Only downside I would say is perhaps the decoration is a bit dated and some maintenance needs to be done but it really didn’t bother me all that much and I will definitely book again

Reviewer:Bronagh D | Tue 3rd Sep 2019 | 7 months ago


Accommodation - Rating 3/5

Accommodation was a house in a residential areaWe had the front room bedroom 8. Very small not really comfortable with a dog and basket. Made worse by guests arriving at 12.15am and parking in front of the window with lights blaring through. Then up and down noisy stairs and sorting out in the bedroom above. Because the room was small it was extremely hot.Positive things:complimentary water and orange. Reasonable bathroom although the shower could have been cleaner.

Response

Thank you for your feedback and we are very sorry to learn you did not have a comfortable stay. We should point at that when you stayed it was exceptionally hot with overnight temperatures over 20 degrees. Also when travelling with a dog, a bigger place with air conditioning would be ideal. We do advertise small but compact rooms and this is reflected in the prices we charge as we are considerably cheaper than other hotels for what we offer. We can assure you the bath mat was not from a previous guest at these are changed each time but may have been taken out of the dryer too soon. We shall address your comments about the shower with the housekeeper which we were most surprised to learn. We do recognise that our type of budget accommodation wont suit everyrone but thank you for your custom on this occasion.

Reviewer:Marie W | Tue 27th Aug 2019 | 7 months ago


Highly Recommended - Rating 5/5

We had a very good stay at the Railway Sleeper Lodge on Sunday night. The rooms were clean, tidy and had everything we needed for a comfortable night’s stay. The mini fridge with complimentary orange juice and water was a lovely touch.We had a quad room which was two rooms and a bathroom and suited us really well. We cannot fault this lodge and would stay here again if we were in the area.

Reviewer:Donna R | Tue 27th Aug 2019 | 7 months ago


Very nice place- Rating 5/5

I'd recommend staying at this lodge clean and tidy room with all amenities kind regards nick

Response

thank you very much for your positive feedback which we truly value

Reviewer:Nick K | Mon 5th Aug 2019 | 8 months ago


Clean and comfortable- Rating 4/5

We were visiting friends who live in the same road so very convenient , near a spa shop for little extras . One off road parking space . Very clean , comfortable beds.shower room en-suite to the front bedroom onto a fairly busy road , back room istwin ,so I had to wait for my friend to wake . It is real value for money as though it is basic it’s very clean with everything you need. Good check in ad check out service , thought has goneinto providing tourist leaflets too.

Response

thanks for taking the time to provide us with feedback and we look to perhaps seeing you again in the future

Reviewer:Helena P | Mon 5th Aug 2019 | 8 months ago


Excellent value for money - Rating 4/5

We had a 2 bedroom suite with shared shower room, which was perfect for our needs as a couple with our adult son. The rooms were both clean and comfortable, with well thought out equipment including ironing boards, fridge, microwave, tea and coffee making facilities, etc.The entry system worked well and the property was easy to find. I'll certainly consider booking again in the future.

Response

Gillian thanks for your feedback which is greatly valued

Reviewer:Gillian T | Mon 5th Aug 2019 | 8 months ago


Simple comforts - Rating 5/5

This was my second stay at the railway sleeper and certainly won’t be the last, from the easy self check in to rooms that our spotlessly clean and equipped with microwave and fridge with the nice touch of bottled water and orange within,finally the real star of the show a great bathroom with power shower.

Response

thanks once again for your very positive feedback and for us to know that the little extras we offer are valued by our customers and we value your custom

Reviewer:Alan M | Sat 27th Jul 2019 | 8 months ago


My stay at railway slipper lodge- Rating 5/5

The railway slipper lodge is a neat and lovely place for a short or weekend break.It hasall the amenities in the room. As a student, there is a microwave to reheat your food and all a fridge to preserve your food and drinks

Reviewer:Peace A | Wed 24th Jul 2019 | 8 months ago


Room 2&4 - Rating 3/5

Pleasant budget rooms, easy booking in service, good guest trays with goods to use for microwave. Only issues was shower head, edges of bathroom floor and inside of radiator could do with a good deep clean.The standard of sheet on the bed in one of or rooms was not good. As said budget hotel with easy parking.

Response

thank you for your detailed feedback and we shall investigate your comments about the shower head. As its a hard water area where we are located we do de scale showers heads regularly so it may need to be replaced. We dont normally like to distinguish between normal cleaning and deep cleaning as we already have a very detailed cleaning checklist which is followed each time and some of the points you have raised which are very valid are more down to wear & tear but we are due to re decorate very soon so that will address these. Thanks once again.

Reviewer:Janet M | Sun 21st Jul 2019 | 8 months ago


Thoroughly recommended - Rating 5/5

Perfectly located as only a few minutes walk from the train station.The facilities were flawless and the rooms were spotless.Would definitely use this accommodation again.

Response

thank you so much for your feedback and we look forward to seeing you again in the future

Reviewer:John M | Mon 8th Jul 2019 | 8 months ago


JUST ONE NIGHT - Rating 5/5

WE BOOKED 2 ROOMS, A SMALL ONE FOR OUR DAUGHTER AND A LARGER ONE FOR US.Quick easy booking, but we did not get the text with the door code - however a simple phone call sorted that.The stairs in the house are steep but the rooms were lovely - def recommend and we will return !

Reviewer:susan k | Mon 8th Jul 2019 | 8 months ago


Cleaning - Rating 4/5

Great value.Like that there is microwave in room and you havnt got to go lookinh for a iron a d board all in the room. The only thing letting this place down is the cleanliness I would not accept seeing some1 else shite on the toilet pan and toilet not cleaned properly. Come on this really isnt acceptable!!

Response

Sharon thank you for your feedback and obviously its great to hera the complimentary aspects to it. We were very suprised to read your comments about cleanliness as this is something we pride oursleves on and have many reviews praising us for this. Unfortunately you did not report this to us at the time so its impossible for us to investigate and take up with the relevant cleaner. We do always ask that if something is not to a guest\'s satisfaction that they report it to us so that we can make the necessary improvements with however was responsible. Regards Martin Dunne (owner)

Reviewer:Sharon A | Mon 10th Jun 2019 | 9 months ago


1 nights stay - Rating 3/5

Hello was a 1 night stay easy access, cheap as well.if you found a hot water bottle in the bed could you please return it to me as my motherinlaw left it in the bed i will send you the postage for it

Reviewer:James c | Mon 27th May 2019 | 10 months ago


My 3 night stay- Rating 5/5

The room was very clean and comfortable

Reviewer:Peace A | Fri 17th May 2019 | 10 months ago


Would definitely stay again - Rating 5/5

Railway Sleeper Lodge had everything I needed. It was clean and comfy and I had a good night sleep. Also were very accommodating and made changes to my booking no problem. Thank you for a good stay.

Response

Bethan thank you so much for your feedback following your stay and we hope to see you again in the future

Reviewer:Bethan K | Sat 11th May 2019 | 10 months ago


2 night stay- Rating 4/5

Nice &clean, good facilities, good check in instructions, good value for money.

Reviewer:Sean F | Fri 10th May 2019 | 10 months ago


Pleasant stay - Rating 4/5

Stayed for one night in a double. Whilst first impression was not great from outside, once inside the front door this all changed. Very clean and decor was really well presented. Bathroom was a very good size with a large shower cubicle and powerful shower. Was impressed and will definitely stay again.

Response

Paul we really appreciate you taking the time to give us your feedback - regards Martin Dunne

Reviewer:Paul W | Thu 2nd May 2019 | 11 months ago


Dissatisfied - Rating 2/5

I have thought long and hard about leaving this review but I feel frustration and concern about my stay at this hotel so I have had to leave a review that reflects my feelings.Both evenings I was disturbed by kids playing loud music, talking loudly and banging on the floor. On Friday evening it stopped around midnight. On Saturday evening the noise went on through the night. I phoned the hotel and someone told me it would be dealt with. Then a person came out of the room opposite mine and proceeded to tell them that it was the “person below” them that had complained, and then he repeated it! Bear in mind that I am a woman, staying alone with her dog that is scared of people! I was angered that this person thought this was OK, surely “people have complained” would suffice? The music stopped, but the talking, laughing, banging continued until about 5am. My Sunday was an 8 hour seminar followed by a 4-5 hour drive home so it was a bad day to start off with no sleep.I have raised my complaint with the hotel and they have apologised and have refunded me 50% of the cost of my stay.I greatly appreciate this goodwill gesture but the response to my concerns has left me dissatisfied as I feel that I have been dismissed (‘we will have to agree to differ’) and I am worried that this situation could occur again during any future stay of a woman on her own, an elderly person etc.Their view was that the noise makers were ‘just youngsters’ and ‘not a threat in any way’. In future I want to urge them to consider the fact that the perception of their guests may be different to theirs and that their business depends on whether guests feel comfortable. If the hotel insists on giving the information of who has complained, I think it is only fair, and it is essential, that they inform the person complaining that they are going to do it and gain their consent.Unfortunately, I would not stay here again despite the lack of dog friendly accommodation in the area.

Response

Carol thank you for your feedback and we are sorry that you did not have a pleasant stay. We are somewhat surprised at your comments as you have already made them to us via text message and sent them through to our website also. We had hoped that giving 50% back asa refund was to your satisfaction as you accepted it and did not ask for anything additional.It is quite rare that we have noisy guests and unfortunately in such circumstances we lose out as we are not able to charge the guests in questions for the amount we have refunded you. As a dog owner myself, I fully understand that it can be extra distressing for them, particularly when they are in a strange environment. We don’t accept you statement that you were named and shamed however. When you alerted us first to the problem on the Saturday night of your stay at 23:45, we spoke to the guests and told them to switch their music off or to a level that it could not be heard outside the room. We explained we had had complaints from others guests and in particular those directly beneath them as all they are going to be most affected. We spoke to them again at 12:15 and we believed the noise had stopped, did not think there was still a problem. These guests were youngsters who were apologetic and were not threatening in any way but as can happen, when alcohol has been consumed, were oblivious of their noise levels. Thankfully this does not often happen but we are unsure what else you would have liked us to do. Bearing in mind the time on a Sunday morning, our only option would be to call the police. I cannot guarantee they would attend and if they did there may well be a long wait. They would also want to question all of the guests meaning that everyone is then affected.On a separate issue, parking and places to walk your dog. In the confirmation we emailed you, we advise that we have limited parking but you can park on the road overnight without restriction. We also point out places to close by to walk your dog.We regret that our place was not suitable for you but do feel we have done everything we could under the circumstances.

Reviewer:Carol M | Thu 2nd May 2019 | 11 months ago


Comfort - Rating 5/5

Enjoyed an excellent stay at the lodge with my husky Yoshi. Very comfortable, warm and clean. Just what we needed. Thank you so much for having us and being so supportive. PM

Reviewer:Hans M | Mon 29th Apr 2019 | 11 months ago


Stayed whilst working- Rating 5/5

Very clean and comfy. Would deffinatly stay again if in the area. Stunning deep bath and power shower in the upstairs bathroom👍

Reviewer:Ricky P | Sun 24th Mar 2019 | 1 year ago


Stayed whilst working- Rating 5/5

Very clean and comfy. Would deffinatly stay again if in the area. Stunning deep bath and power shower in the upstairs bathroom👍

Reviewer:Ricky P | Sun 24th Mar 2019 | 1 year ago


Perfect sleep n go - Rating 5/5

Exactly what was needed - a place to sleep with a few extras.Hair dryer, iron and ironing board, microwave, little fridge etc.We travelled from different corners of country for a funeral and it was just so convenient and brilliantly placed for walking to the station to meet one of our party.Massive choice of eateries within a mile and a half.Slept like a log.Wouldn't hesitate to recommend

Reviewer:Patricia E | Tue 19th Mar 2019 | 1 year ago


Excellent - Rating 5/5

Management of the hotel are very responsive.Ideal location for me.I stay regularly.

Reviewer:James W | Fri 15th Mar 2019 | 1 year ago


RAILWAY SLEEPER LODGE- Rating 5/5

Spotlessly clean and conveniently located.Great value for money. Suits my needs absolutely. Highly recommended.

Reviewer:Angela S | Thu 28th Feb 2019 | 1 year ago


Good night’s sleep - Rating 4/5

Very clean with good facilities.Ideal fir station and hospital.Fridge contained complimentary water bottles and others.

Reviewer:Linda G | Thu 28th Feb 2019 | 1 year ago


Great place - Rating 4/5

I came in late at night, but was remotely guided in perfectly, no problems. Location only 15min walk from the station was also a good feature. I found a nice room wih lovely shower, comfy bed and some refreshments I enjoyed a lot. I had to get up early, so spent only a few hours, but the room was all good. Highly recommended. For and extended stay, or with company, I might have liked a larger room, probably.

Reviewer:Erik d A | Wed 27th Feb 2019 | 1 year ago


Great value - Rating 4/5

Very comfortable place. I like how the room came with a good amount of facilities. The private bathroom was 5 star and luxurious. The staff were quite attentive and allowed us for an early check in. Only downside is the walls are thin and you can noise from other guests. Overall great value for money and I would definitely come back.

Reviewer:Matthew G | Sun 17th Feb 2019 | 1 year ago


Simple and safe- Rating 4/5

Basic accommodation but everything you really need if you’re happy to avoid luxuries. Very comfortable beds and amazing shower! I felt safe with the code on the front door and the area is well lit with parking round the back. Mugs for tea and coffee and plastic cutlery and plates left out to use. My only criticism was that the mugs in my room weren’t very clean. Otherwise the room, and house was spotless. Very happy with my stay and would be happy to stay again for the price I paid.

Reviewer:Rachel D | Sat 2nd Feb 2019 | 1 year ago


Lovely clean, warm rooms - Rating 5/5

I originally booked the interconnected rooms with 3 single beds but the owner had to move us due to an issue. We we’re accommodated in a double room and a family room. Both rooms were clean and warm and although the family room didn’t have an en-suite, it did have a huge private bathroom. The orange juice and bottled water were nice touches. Only disappointment was we realised at 10.30 pm we didn’t have any tea bags in the family room &had to take one of the 2 teabags from my Mother’s double room. Meant we could only have orange juice in the morning but not enough of an issue to affect my rating. Good value &rooms were bigger than expected.

Reviewer:Sara P | Mon 21st Jan 2019 | 1 year ago


My stay - Rating 5/5

The Railway Sleeper Lodge is very clean and comfortable and also very good value for money. I woukd highly recommend it to anyone seeking convenient, good accommodation in Colchester.

Response

Sara thank you for your feedback. We are sorry you ran out of tea bags but should you be in the area again and stay with us, you can call the housekeeper at any time during your stay should you require anything.

Reviewer:Angela S | Sat 5th Jan 2019 | 1 year ago


Comfortable and warm - Rating 4/5

Easy booking, easy collection of key, no issues, clean tidy lovely and warm. Had to run the hot tap along time but once the water was hot there was plenty and found the shelf in the bathroom a difficult height, made it difficult to brush my teeth.

Reviewer:Lesley B | Wed 19th Dec 2018 | 1 year ago


All-U-Need - Rating 4/5

3x3m but everything there, also fridge(bit tired), microwave, bathroom, heating, wifi,...

Reviewer:jan m | Sat 15th Dec 2018 | 1 year ago


Recommended - Rating 5/5

Again we enjoyed our stay at the Lodge, it has all we require, usually it is myself my two daughters and the two 🐕, but this time my daughter who lives in Australia joined us.There was still enough room, and the facilities were ample.We don't look for anywhere else to stay when we visit Colchester

Reviewer:Patricia S | Tue 11th Dec 2018 | 1 year ago


Lisa - Rating 4/5

The room was comfortable but the pink voile makes the room look like a knocking shop from the road and not very inviting.

Response

Lisa thank you for your feedback and we are sorry to hear of the rather disparging connotations you feel our pink voiles convey. Pinks are part of the reds family and are very popular in the hotel trade and we have had many positive comments about the warmth and homeliness they offer compared to typical white. We realise colour likes and dislikes are totally subjective and accept this one aspect was not to your liking but thank you for your custom and feedback

Reviewer:Lisa H | Mon 19th Nov 2018 | 1 year ago


The Railway Sleeper Lodge - Mile End Road - Rating 5/5

I stayed at this place with my 12 yr old daughter. i was pleasantly surprised by all the facilities available to us including WiFi, fridge, TV (working), kettle with brew kit, black out blinds and heating.Overall a comfortable stay and value for money - Definite Recommendation from me.

Reviewer:roy l | Mon 5th Nov 2018 | 1 year ago


Great lodge- Rating 5/5

It’s nice place, clean and secure. I am really recommending this lodge to others.نظيف وامن واوصي به.

Reviewer:Abdullah A | Fri 26th Oct 2018 | 1 year ago


Clean and comfortable - Rating 4/5

Very lovely clean room. Everything was thought off. Comfortable bed. Quiet house. Wouldn't be put off booking again.

Reviewer:Zoe R | Sun 21st Oct 2018 | 1 year ago


Great place to stay- Rating 5/5

This was the second time Ive booked my family members to stay at The Railway Sleeper. I live locally but due to limited space need to accomodate family somewhere else to sleep. This guest house offers everything you need. Booking process is easy and the process of collecting keys has never caused any issues to the guests. Would defenitelly recomend and use again.

Reviewer:Joanna K | Tue 16th Oct 2018 | 1 year ago


Great Place - Rating 5/5

Excellent service/rooms/showers everything was to our expectations. We will be staying here again when we visit our family. Thank you lovely hosts

Reviewer:Lin J | Tue 16th Oct 2018 | 1 year ago


Great as a crash pad for the night - Rating 4/5

No one was present when checked in. An email was sent in advance to indicate entry procedure. Worked ok.

Response

Colin thanks for your feedback. We are pleased all went well and as a self check in operation hope that we make it as clear as we can both on our site and follow on communications after bookingthat you are unlikely to see staff during your stay.

Reviewer:Colin S | Sun 7th Oct 2018 | 1 year ago


Review - Rating 5/5

Easy to find, clear instructions via text to confirm key code entry. The room was small and compact but there was everything you need in the room. Comfortable bed, which offered a good nights sleep. I will be staying here again when I next come to Colchester.

Reviewer:Adam S | Tue 25th Sep 2018 | 1 year ago


So nice - Rating 4/5

The hotel is really cute, rooms are clean and modern. The absence of a checkin hall sometimes can be a problem but it is well orgsnized. Staff is kind and always available to help you when you call them.thank you for the nice stay

Reviewer:Giulia M | Sun 23rd Sep 2018 | 1 year ago


Bergholt road stay - Rating 4/5

Pleasing stay at the Railway Sleeper. Room was comfortable with all the amenities I could want and more.Only one thing that let it down was that the remote did not work with the tv. Had to find buttons on tv and change manually!

Reviewer:David P | Thu 7th Jun 2018 | 1 year ago


Great concept and all you need - Rating 5/5

Stayed here a few times - really convenient, handy for the station and a great idea if you don’t want the formality of a hotel.

Reviewer:Richie R | Sun 29th Apr 2018 | 1 year ago


Great Accommodation - Rating 5/5

Our staff have stayed here on several occasions for business purposes. Always accommodating and helpful, rooms clean, tidy and well equipped. Any problems have been dealt with immediately and resolved satisfactorily.

Reviewer:Karen T | Mon 5th Mar 2018 | 2 years ago